Pimo Terms and Conditions

Version 1.0. Effective date: September 26, 2026

These Terms are published in English and Spanish. In case of any discrepancy, the Spanish version prevails.

1. About Pimo and these Terms

1.1 Pimo is a trade name operated by John Patrick McCarthy Moreno, an individual doing business in Mexico, with address for notices at Lava 279-6, Jardines del Pedregal, 01900, Mexico City, Mexico. Contact for legal notices and privacy: privacidad@getpimo.com.

1.2 These Terms govern the use of getpimo.com and any Pimo app or service (together, "Pimo" or the "platform") by Hosts and Travelers. By creating an account, publishing a vehicle or making a booking, you accept these Terms. At checkout you confirm: "I accept Pimo's Terms and Conditions and Privacy Notice. Pimo connects travelers with hosts. The host is the one renting the car."

1.3 How we treat your personal data is explained in the Privacy Notice at getpimo.com/privacy.

1.4 When a company is formed to operate Pimo, the rights and obligations under these Terms may be assigned to it, with prior notice to you. That assignment will not reduce your rights under these Terms or under consumer protection law.

1.5 These Terms are published in English and Spanish. In case of any discrepancy, the Spanish version prevails.

2. Pimo's role: an intermediary, not a rental company

2.1 Pimo is an online marketplace that connects people who own a car (Hosts) with people who want to rent one (Travelers). Pimo is not a car rental company, does not own the vehicles listed, and is not the lessor.

2.2 When a booking is confirmed, the rental agreement is made directly between the Host and the Traveler. The Host is the one renting the car. Pimo is not a party to that rental agreement.

2.3 What Pimo does provide: the platform to publish, find and book vehicles; identity and document verification; collection of payments on the Host's behalf; in-platform messaging; support; and a review process for claims and post-trip charges. Pimo is responsible for providing these services properly.

2.4 Pimo is not an insurer or an insurance agent, and does not quote or sell insurance. Pimo does not provide passenger transport and does not supply drivers.

3. Key terms

• Host: the person who publishes a vehicle on Pimo and rents it to a Traveler.
• Traveler: the person who books and drives a vehicle through Pimo.
• Booking: a confirmed reservation of a vehicle for specific dates and times.
• Trip: the period from handover to return of the vehicle.
• Rental: the price the Host sets for the use of the vehicle.
• Extras: optional items or services the Host offers with the vehicle (for example, a child seat, beach gear or prepaid fuel).
• Pimo service fee: the amount Pimo charges the Traveler for using the platform (section 8).
• Security Deposit: a temporary hold on the Traveler's payment method (section 10).
• Post-trip charges: amounts that may be charged after the trip under section 13.

4. Accounts and eligibility

4.1 You must be at least 18 years old and legally able to enter into contracts to create an account.

4.2 To drive a vehicle booked on Pimo, you must be 21 or older at the start of the trip and have held a valid driver's license for at least one year. At checkout you declare: "I declare that I am 21 or older at the start of the trip, that I have held a valid driver's license for at least one year, and that this information is true."

4.3 Your license may be Mexican or from another country. A valid license issued by any country is accepted; an international driving permit is not required.

4.4 You must give true, complete and up-to-date information, keep your password and sign-in method secure, and use only one account. You are responsible for activity in your account. Tell us right away at privacidad@getpimo.com if you think someone else has accessed it.

4.5 You can sign in with email or with your Google account. If you use Google, Google shares with Pimo the basic profile data you authorize.

4.6 You may close your account at any time from your account settings or by writing to us, as long as you have no active booking or pending charge.

5. Identity verification

5.1 Before you can book or publish a vehicle, Pimo verifies your identity and documents. We ask for images of your official ID (INE, front only, or passport), your driver's license and, if you are a Host, the vehicle registration card (tarjeta de circulación). We may also ask for a selfie with a liveness check.

5.2 Pimo uses an artificial intelligence tool to help review documents. The tool only suggests a result. No account is approved or rejected automatically: a person on Pimo's operations team reviews each case and makes the final decision. Vehicle registration cards may be approved automatically by Pimo’s document rules when the extracted plate, VIN and expiry pass all checks; uncertain cases require human review. This document approval does not approve an account, identity or insurance coverage.

5.3 You can ask for a person to review a decision again, explain your case, provide other documents, or object to AI review of your documents by writing to privacidad@getpimo.com with the subject "Human review". Comparing your selfie with your ID is optional and requires your express consent. If you do not consent, you can verify your identity by video call or in person at handover.

5.4 Pimo may decline to verify an account when the documents are unclear, inconsistent or appear altered. If so, we tell you why and how to fix it.

5.5 Verification helps reduce risk, but it does not guarantee the conduct of any Host or Traveler.

6. Vehicle requirements

6.1 A vehicle can be published on Pimo only if it meets all of these requirements:

• Model year 2016 or newer.
• Less than 150,000 km on the odometer.
• Valid private plates (placas particulares) issued in any of Mexico’s 32 states. Other plate types are not accepted.
• A current registration card (tarjeta de circulación) in the Host's name. If the car belongs to someone else, a signed letter from the owner authorizing the Host to list and rent it, with a copy of the owner's ID.
• Legal origin of the vehicle, shown by the invoice or, for regularized vehicles, the regularization document. A regularized vehicle is accepted only if it has valid private Mexican plates.
• No active theft report in REPUVE, and vehicle fees paid.
• Good mechanical condition, safe to drive, clean, and with the equipment the law requires.
• A current third-party liability insurance policy that meets section 15.

6.2 Pimo does not accept vehicles with: foreign plates (for example, U.S. or Canadian); imported vehicles that have not been regularized; provisional permits; demo or dealer plates; public service plates (taxi, passenger or cargo transport, or federal service); or a salvage, rebuilt or total loss history.

6.3 Pimo may ask for documents or photos at any time to confirm these requirements, and may remove a listing that does not meet them.

7. Listings and bookings

7.1 The Host sets the Rental, the Extras, the availability, the minimum notice before pickup, the pickup and return place, and any vehicle rules. The listing must be accurate and must show the real car, its condition and its rules.

7.2 The Traveler sees the total price, the free cancellation deadline and the Security Deposit before paying. The Booking is confirmed when Pimo shows it as confirmed.

7.3 A Booking can last up to 30 days.

7.4 Handover. At handover:

• the Traveler shows the original ID and driver's license, and the Host checks that they match the verified account;
• both upload to Pimo photos of the fuel or charge gauge and the odometer, and photos or videos of the exterior and interior of the car;
• the car is handed over only if the Host's third-party liability insurance covers the whole trip and, when payments are active, the Security Deposit hold is in place.

7.5 Return. The Traveler returns the vehicle at the agreed place, date and time, with the same fuel or charge level, and both upload the same photos. If you need more time, request an extension through Pimo; the Host may accept or decline it. A late return without an approved extension is charged at the vehicle's published rental rate, prorated by the actual additional time, subject to section 13.

8. Payments and the Pimo service fee

8.1 Collection mandate. The Host appoints Pimo as its limited payment collection agent to receive, in the Host's name and on the Host's behalf, payment of the Rental and Extras for each booking, through Stripe Connect. Pimo is not the lessor of the vehicle and is not a party to the rental agreement between the Host and the Traveler.

8.2 The Traveler's payment to Pimo for the Rental and Extras discharges the Traveler's payment obligation to the Host for those amounts, even if Pimo has not yet transferred the funds to the Host.

8.3 For new bookings under the split-fee model, Pimo deducts a standard 12.5% Host commission from Rental, Extras and delivery after discounts. Cleaning and extra-mileage charges also carry this commission. A different commission may apply under an expressly agreed Host agreement. Existing bookings retain their accepted percentages. The Host sees the applicable commission before publishing and in the dashboard.

8.4 For new split-fee bookings, the Traveler pays a 15% Pimo service fee on Rental, Extras and delivery after discounts. It includes payment processing; Stripe is not charged separately on those amounts. Existing bookings retain their accepted fee. The applicable fee and total are shown before confirmation.

8.5 The service fee is shown, together with the total trip price, before the Traveler confirms and pays for the booking. The total price includes the Rental, Extras, service fee and applicable taxes. The Security Deposit is shown separately.

8.6 Pimo charges the service fee on its own behalf. It collects the Rental and Extras in the Host's name and on the Host's behalf, under clause 8.1. The service fee and the Security Deposit are not part of the Host's share.

8.7 Payouts to Hosts. Pimo transfers the Host's share, in Mexican pesos, to the account the Host has registered with Stripe, less any tax withholdings Pimo is required by law to apply, as follows: (a) for the Host's first completed trip, Pimo initiates payment three business days after the trip ends; (b) for later trips, 24 hours after the trip ends; (c) for trips longer than seven days, Pimo makes weekly partial payments (day 7, day 14 and so on) until the full amount is paid. Once payment is initiated, the Host's bank may take three to five additional business days to reflect it.

8.8 If a booking is fully or partially refunded, or if the Traveler obtains a chargeback for a reason attributable to the Host or the vehicle, Pimo may reverse, or deduct from future payouts, the portion already transferred to the Host, in the same proportion.

8.9 All payments for a Pimo booking are made through Pimo. The Host agrees not to charge the Traveler, outside Pimo, any amount related to a booking made on Pimo, and neither party may ask the other to pay outside the platform.

8.10 Payments are processed by Stripe. Pimo does not store full card numbers.

9. Cancellation and refunds

9.1 Free cancellation. The Traveler receives the full amount charged, including the Pimo service fee and applicable taxes, when cancelling at least 48 hours before pickup. Bookings made within 48 hours have one hour of grace, ending no later than trip start. Times use the vehicle’s local time. Before confirming cancellation, both parties see the exact financial consequences and must provide a reason.

9.2 Late cancellation by the Traveler. Outside the free period, Pimo retains half an average rental day when 24–48 hours remain, or one average rental day when less than 24 hours remain. The daily average uses the actual discounted Rental divided by the booked rental days. A verified Traveler no-show incurs two average rental days, capped at the total Rental. Support must verify at least two hours after pickup without attendance or agreed coordination; a Host cannot impose a no-show charge. Unused Extras and protection are refunded. Delivery is retained only if performed and documented and its amount is verified by support. Pimo retains the service fee and applicable taxes proportionally to the retained Rental and verified delivery. Host share follows the saved rental commission. The Security Deposit is not used for cancellation penalties.

9.3 Host cancellation. The Traveler receives a full refund, including the Pimo service fee and applicable taxes. A Host cancelling a confirmed booking without a documented exception loses the trip income and incurs an MXN charge: $500 at least 48 hours before pickup, $1,000 between 24 and 48 hours, $1,500 within 24 hours, or $2,500 for a verified no-show after at least 30 minutes, with human review. Charges are recorded as Host debt and may be offset against future payouts. Declining an unconfirmed request incurs no charge. Unexcused cancellations reduce catalog visibility; three in 180 days or a verified no-show suspend new bookings pending human review. Hosts must never ask Travelers to cancel on their behalf.

9.4 Exceptions and refunds. Contact support before cancelling for safety concerns, accidents, severe weather, verified flight disruption or emergencies. A person at Pimo reviews evidence and may waive penalties. After trip start, cancellation and no-show reports require support review. Pimo submits refunds to the original payment method in the charged currency; banks usually take three to ten business days. If payment processing fails, the cancellation remains pending reconciliation, with its confirmed amounts preserved. An uncaptured card authorization is released instead of refunded.

9.5 Policy version. This policy is disclosed before payment and saved with the booking. Changes apply to subsequent bookings; older bookings keep their saved policy. The cancellation screen shows the refund and retained amounts before an explicit confirmation.

10. Security Deposit

10.1 The Security Deposit is a temporary hold on the Traveler's payment method, separate from the trip price. It is not a charge and is not part of the Rental. Its amount is shown before payment.

10.2 The hold is released when the trip ends, unless there is a claim for damage, missing items or outstanding charges under these Terms. No amount is charged against the Deposit without a review by a person on the Pimo team and without telling the Traveler the reason and the evidence.

10.3 The time it takes for the bank to reflect the release depends on the card issuer.

11. Currency and exchange rate

11.1 Prices are charged in Mexican pesos (MXN) or U.S. dollars (USD), depending on the language in which the Traveler uses the site. The currency is always shown before payment. If you are charged in USD, you will see: "You will be charged in USD; your bank may apply exchange rates or fees."

11.2 When the charge is in USD, the price is calculated from the MXN price using Stripe's daily exchange rate in effect when the booking is created, and it stays fixed for that booking. Refunds are made in the same currency and for the same amount charged.

11.3 The Traveler's bank or card issuer may apply its own exchange rate or foreign transaction fees. Those charges are outside Pimo's control and are not refundable by Pimo.

11.4 Pimo settles and pays the Host in MXN. The Host's share is calculated on the MXN price of the booking.

12. Fuel and charge level

12.1 The Traveler must return the vehicle with the same fuel level, or charge level for electric vehicles, recorded at handover.

12.2 At handover and at return, the Host and the Traveler must upload to Pimo a photo of the fuel or charge gauge and of the odometer. Those photos are the main reference for any claim.

12.3 If the vehicle is returned with more fuel or charge than at handover, there is no refund for the difference.

12.4 Fuel shortfall. If the vehicle is returned with less fuel or charge, the Host may claim, within 48 hours after the trip ends: (a) the cost of replacing the shortfall, supported by the fuel receipt; and (b) a convenience fee of MX$250. The claim must include the gauge photos from handover and return, and the fuel receipt. Without that evidence, Pimo will not charge the claim.

12.5 Prepaid fuel. The Host may offer prepaid fuel as an Extra, with its price shown before payment. If the Traveler buys it, the Traveler may return the vehicle at any fuel or charge level, with no later charges for fuel. There is no refund for unused fuel.

13. Post-trip charges

13.1 When paying for the booking, the Traveler authorizes Pimo to store the Traveler's payment method and to charge it, after the trip, for charges that apply under these Terms: fuel shortfall, damage, fines, tolls, excessive cleaning and other agreed charges. At checkout the Traveler ticks this box, which is not pre-ticked: "I authorize Pimo to store my payment method and to charge post-trip costs (fuel, damage, fines, tolls or cleaning) only with prior notice, evidence and review by a person at Pimo."

13.2 Before making any post-trip charge, Pimo: (a) notifies the Traveler by email and on the platform, with the reason, the amount and the evidence; (b) gives the Traveler 72 hours to accept or dispute the charge; and (c) has a person on the Pimo team review the charge and, if disputed, the Traveler's response.

13.3 If the Traveler disputes the charge, Pimo decides based on both parties' evidence and communicates its decision and the reason. The charge is made only if that review confirms it. This does not limit the Traveler's rights before PROFECO or the Traveler's bank.

13.4 Fines and tolls. The Traveler is responsible for traffic fines, tolls and parking charges incurred during the trip. The Host may report them up to 90 days after the trip ends, with the official notice or receipt. The Traveler is charged the amount of the fine or toll.

13.5 Cleaning. A cleaning charge applies only when the vehicle is returned dirtier than normal use (for example, food remains, excessive sand, pet hair or cigarette smoke), supported by photos. The amount is based on the cleaning service receipt.

13.6 Damage. Damage charges follow the claims process in section 14.

13.7 For split-fee bookings, documented missing fuel, damage, fines and tolls are recovered without commercial commission from either party; only the disclosed processing cost is added. Cleaning and extra mileage carry the saved Host commission and Traveler service fee. Existing bookings retain their accepted post-trip fee model.

14. Damage and the claims process

14.1 The Traveler must take reasonable care of the vehicle and return it in the same condition it was received, except for normal wear and tear.

14.2 If the vehicle is damaged during the trip, the Traveler must tell the Host and Pimo right away. In an accident, call 911 if anyone is hurt or in danger, do not leave the scene, take photos, and follow the instructions of the Host's insurer.

14.3 How a claim works:

• (a) The Host submits the claim through Pimo within 48 hours after the trip ends, with the handover and return photos or videos, a description of the damage and a quote or invoice from a repair shop.
• (b) Pimo notifies the Traveler with the reason, the amount and the evidence. The Traveler has 72 hours to accept, dispute, or provide their own evidence or a quote from another repair shop.
• (c) A person on the Pimo team reviews the evidence from both sides and communicates the decision and the reason.
• (d) Only the confirmed amount is charged, first against the Security Deposit, if still in place, and any remainder to the stored payment method.

14.4 The Traveler is not charged for damage that already appears in the handover photos or videos, for normal wear and tear, or for amounts without supporting evidence. The charge is limited to the documented cost of repair or, for a total loss or theft, the documented value of the vehicle, less any amount the Host recovers from an insurer or from the person who caused the damage.

14.5 If a third party caused the damage and the Host or its insurer later recovers the cost from that third party, Pimo refunds the Traveler up to the amount recovered.

14.6 Nothing in this process limits the Traveler's or the Host's rights before PROFECO, the Traveler's bank, or the courts.

15. Insurance

15.1 Every booking must be covered by valid third-party liability insurance for the entire rental period. Pimo does not quote or sell insurance.

15.2 To publish a vehicle, the Host must upload a current third-party liability policy PDF for the listed car that covers, or does not exclude, peer-to-peer rental, with evidence that it covers this listing. It must remain in force through the return date; if it expires earlier, there is no handover and no checkout. The Host's declaration does not replace this PDF. Neither does the car's collision or theft insurance.

15.3 Third-party liability insurance covers damage to other people and other property. It does not cover the rented car.

15.4 Before paying, the Traveler sees what cover applies to the booking. If the booking has no damage cover for the car, the Traveler sees and must accept this notice: "If the car is damaged or stolen, you are responsible for the damage or the loss of the car, regardless of who was at fault. The host's third-party liability insurance covers damage to others. It does not cover this car or your responsibility for it during the trip. Your personal insurance or credit card may not cover this trip."

15.5 Pimo does not currently offer insurance or a damage protection plan for the car. If a peer-to-peer insurance policy becomes available for a booking, its name, insurer, coverage, deductible and exclusions will be shown before payment, and only the policy document defines what is covered. Any future Pimo protection plan will be described as what it is and will not be presented as insurance.

15.6 Insurers may deny claims in some cases, for example if the vehicle was used in breach of the policy or if an authority considers the rental irregular. Pimo cannot guarantee that any insurer will pay a claim.

16. Host responsibilities

16.1 The Host must:

• keep the vehicle safe, in good mechanical condition and with the equipment the law requires;
• keep the vehicle's documents, plates and registration current, and keep in force the vehicle's annual insurance policy and the third-party liability cover required in section 15;
• publish accurate listings and honor confirmed bookings;
• only deliver and pick up the car: the Host must never drive the Traveler or act as a paid driver;
• not place signs, logos or advertising on the car that present it as a rental or transport vehicle;
• comply with all applicable law, including the transport and traffic laws and regulations of Baja California Sur and of the municipality of Los Cabos, and tax law;
• if the car has plates from another state and stays in Los Cabos for more than 60 days, register it with the Los Cabos traffic authority as the local rules require;
• when an authority asks, tell the truth, show the documents requested, and never offer money or gifts to any official;
• not discriminate against Travelers.

16.2 Taxes. Income from renting your car is taxable, and you are responsible for your tax obligations. Pimo may withhold income tax (ISR) and VAT (IVA) and issue the corresponding receipts when the law requires it.

16.3 Regulatory risk in Baja California Sur. Please read this carefully before you publish.

• The laws of Baja California Sur do not expressly regulate renting private cars between individuals through a platform.
• The state transport law treats car rental (autorentas) as a public service that requires a concession or permit, and the state traffic law describes private plates as plates for vehicles used without receiving income.
• An authority could therefore consider that renting your car requires a concession or permit that you do not have. Possible consequences include a fine (the transport law provides fines of 500 to 1,000 UMA, roughly MX$58,700 to MX$117,300 in 2026) and impoundment of the vehicle.
• Your personal car insurance may exclude rental use, and an insurer could deny a claim if the rental is considered irregular.
• Pimo has no concession or permit for this activity and does not state that it is authorized. You decide whether to list your car, and you are responsible for complying with the law that applies to you. We recommend that you get your own legal and tax advice.
• Pimo may suspend listings if a competent authority requests it or if the rules change.

17. Traveler responsibilities

17.1 The Traveler must:

• drive safely and follow traffic law;
• use the car only for personal use, with the passengers and luggage it is designed to carry;
• allow only drivers verified in Pimo for that booking to drive;
• return the car on time, at the agreed place and with the same fuel or charge level;
• report accidents, damage, fines and mechanical problems right away;
• keep the keys and documents safe and lock the car.

17.2 The following are not allowed:

• taking the car out of Baja California Sur, including by ferry;
• subleasing, lending or renting the car to anyone else;
• using the car to carry passengers or goods for pay, including through taxi or ride-hailing apps;
• racing, speed tests or any competition;
• driving off-road or on unauthorized roads or beaches;
• towing or pushing other vehicles;
• driving under the influence of alcohol or drugs;
• using the car for any illegal activity;
• smoking in the car, or carrying pets without the Host's consent.

17.3 Breaking these rules may lead to the end of the trip, suspension of the account and post-trip charges under section 13, in addition to any consequences provided by law.

18. Conduct and messages

18.1 Hosts and Travelers must treat each other and Pimo's team with respect. Harassment, threats, discrimination, fraud and false information are not allowed.

18.2 Messages are written and sent within Pimo. Do not share contact details or payment links to move a booking outside the platform. Pimo keeps messages for safety, support and dispute resolution for as long as needed for those purposes and as required by law. They are then blocked and deleted. You can exercise your privacy rights as described in the Privacy Notice.

18.3 Reviews must be honest and based on a real trip.

18.4 By uploading photos or other content, you allow Pimo to use it to operate and promote the listing on the platform. You keep ownership of your content, and you must have the right to share it.

19. Suspension and account closure

19.1 Pimo may suspend or close an account, or remove a listing, if there is a serious or repeated breach of these Terms, a risk to people's safety, suspected fraud, invalid documents or insurance, or a request from a competent authority.

19.2 Pimo will tell you the reason, unless the law or an authority prevents it, and you may respond and ask for review by a person. In urgent cases, Pimo may act first and review afterwards.

19.3 If a booking is cancelled because of a suspension the Traveler did not cause, the Traveler receives a full refund. Amounts already owed under these Terms remain payable.

20. Liability

20.1 Each party is responsible for its own obligations. The Host is responsible, as lessor, for the vehicle, its condition, its documents and its delivery. The Traveler is responsible for the use and return of the vehicle.

20.2 Pimo is responsible for providing its intermediation services properly: the platform, verification, collection and transfer of payments, refunds, support and the review of claims, as described in these Terms. Pimo is liable for damage caused by its own breach, negligence or wilful misconduct, and for the acts of the providers it uses to deliver those services.

20.3 Pimo is not responsible for obligations that belong only to the Host or the Traveler under their rental agreement, or for events beyond its reasonable control (acts of God or force majeure), such as natural disasters. In those cases Pimo will still help the parties and apply the refund rules in these Terms.

20.4 Nothing in these Terms excludes or limits any right you have under Mexico's Federal Consumer Protection Law (Ley Federal de Protección al Consumidor) or other law that cannot be waived. Any clause contrary to that law, including its article 90, has no effect, and the rest of these Terms remains valid.

21. Complaints and PROFECO

21.1 If you have a problem, write to privacidad@getpimo.com or use the support channel in the platform. We will reply within 5 business days.

21.2 You may go at any time to Mexico's Federal Consumer Protection Agency (PROFECO): Consumer Hotline 55 5568 8722 (Mexico City) and 800 468 8722 (toll free), website gob.mx/profeco, and online conciliation through Concilianet.

22. Governing law and jurisdiction

22.1 These Terms are governed by the federal laws of Mexico and other applicable Mexican law.

22.2 For any dispute, the parties submit to the competent courts of Mexico City, waiving any other jurisdiction that may apply because of their present or future domicile. This does not affect your right to go to PROFECO or any other competent authority, or any consumer right that cannot be waived.

23. Changes to these Terms

23.1 Pimo may update these Terms to reflect changes in the service or the law. We will publish the new version with its date at getpimo.com/terms and notify you by email or in the platform at least 15 calendar days before it takes effect, except for changes the law requires urgently.

23.2 Changes apply only to bookings made after they take effect. Confirmed bookings keep the Terms accepted when they were made. If you do not agree with the changes, you may close your account without penalty.

24. Contact

Pimo, operated by John Patrick McCarthy Moreno

Lava 279-6, Jardines del Pedregal, 01900, Mexico City, Mexico

Legal notices and privacy: privacidad@getpimo.com

Privacy and ARCO rights: privacidad@getpimo.com

Adventures — third-party rentals and activities

This section applies specifically to the Adventures catalog, including UTVs, ATVs and motorcycles, with or without a guide. Car bookings retain their existing conditions. Version: adventures-2026-10-02.

The named Host is the independent provider of the vehicle rental or guided activity. Pimo facilitates publication and reservation requests and does not supply the vehicle, guide or activity. The Host is responsible for operation, vehicle condition, applicable permits and insurance, safety equipment, risk disclosures and handling incidents and damage for which the Host is legally responsible. Pimo’s liability is limited to the extent permitted by applicable law; nothing excludes Pimo’s own mandatory obligations or non-waivable consumer rights.

Requests are not automatic confirmations. The Host must accept a request in Pimo. In this first version Pimo does not collect Adventure payments, deposits or post-activity charges. The listed MXN price must include taxes and all mandatory provider charges. Coverage exists only as expressly described by the provider; Pimo does not promise coverage through its car program for Adventures.

Each listing represents a private group with one or more disclosed vehicles, including listings priced per person. Drivers must be at least 21 and hold the license and experience required for the vehicle and activity. The provider must disclose passenger restrictions, routes, meeting point, inclusions and cancellation conditions before a request. Participation and acceptance of risks do not waive statutory rights. Requests and confirmations can be cancelled through the Adventure panel; financial consequences of any payment made directly to a provider are governed by the disclosed provider conditions and applicable law.

The platform records acceptance of this version and the listing conditions at the time of a request. Contact details are shared only with the parties to that request for its coordination.